What Luota collects
Luota stores the account and workspace data needed to run the product: email address, workspace name, monitor definitions, incident state, alert-channel settings, and the workflow events you send to Luota.
For run-based and freshness monitors, Luota may store payload JSON, summaries, output snippets, deploy metadata, host metadata, and timeline events. Those records are retained according to the plan limits shown on the pricing page.
How Luota uses your data
Luota uses your data only to deliver workflow monitoring, incidents, alerts, billing, and customer support. Luota does not sell your data or use your workflow payloads for advertising.
Processors and infrastructure
Luota relies on a small number of processors to operate the service, including Stripe for billing, Postmark for transactional email, Cloudflare for DNS and email routing, Slack for alert delivery when you configure it, and Sentry for runtime error monitoring when observability is enabled.
Retention and deletion
Monitor data retention follows the active plan. If you downgrade, Luota may remove or hide older records beyond the new plan limit. If you request account deletion, Luota will remove the workspace data it controls unless a legal or billing record must be retained.
Security and contact
Luota is operated with a minimal-service architecture and production backups, but no internet service is perfectly secure. For privacy requests or support, contact alerts@luota.dev.